Frequently Asked Questions
Everything you need to know about your COVERGIRL beauty essentials, orders, and shipping.
Are COVERGIRL products cruelty-free?
Yes, COVERGIRL is Leaping Bunny certified by Cruelty Free International. This means we do not test our products or ingredients on animals, nor do our suppliers, across our entire global supply chain.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website where you can monitor your delivery's progress.
What is your return policy for makeup products?
We offer a 30-day return policy for items purchased directly from our site. Products must be in their original packaging. Please note that for hygiene reasons, we cannot accept returns on heavily used cosmetics.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I find the right foundation shade for my skin tone?
You can use our online Shade Finder tool located on the product pages. We provide detailed descriptions of undertones (Cool, Neutral, Warm) to help you find your perfect match.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.